FAQ

Frequently Asked Questions:

FAQ

Q: Is your mailing package discreet?
A: Yes, I use plain bubble mailers and the business name on the package label will appear as A.M. on all outgoing mail.

Q: Can I Customize an Anklet/Bracelet?
A: Yes, you can Customize your item by choosing your preferred Size, Color, Wording and Charm before purchasing. (*Customizations are done on the product page, if available)

Q: What if my package doesn't arrive or arrives late?
A: First Class Mail Service does NOT include package delivery insurance, therefore any missing packages are not the seller's responsibility as long as the USPS tracking information confirms a "delivered status" . It is helpful to check with your neighbors and see if they received anything for you , if not it may show up the following day. *If you've exhausted all efforts to find your missing package and are not able to, please feel free to contact me and I will do my best to assist with any order/delivery issues you may have.
*Consider upgrading to any Expedited Shipping Service offered which Includes *Package Insurance and a more dependable delivery service.

Q: Is VAT (Value Added Tax) included in the purchase price?
A: No, VAT is Not included in the product price, nor will it be charged during checkout process. The VAT amount owed can vary from country to country. If any VAT charges are to be collected on imported items, you will be notified by your local customs office explaining the amount due before being able to receive your package.